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Exertis Connect, formerly Fröhlich + Walter GmbH is part of the DCC plc group. DCC is an international group that provides business services, sales and marketing. DCC is organized into four divisions and employs over 10,000 people in 14 countries. Exertis Connect has been known as a cable and network specialist on the German market for over 40 years. Based in Saarbrücken, the company today serves around 10,000 specialist dealers with more than 10,000 component and peripheral products in Europe.
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All-round service for optimum project management
Since it was founded in June 1977, Fröhlich + Walter GmbH has developed into one of the leading specialist distributors. Besides an ever- growing portfolio of current IT products from the fields of computer components, networks and 19" technology, the company is particularly focused on comprehensive customer service. Many years of market experience, pre-sales and after-sales assistance via our in-house service and support department, ordering options online, through the catalogue or by telephone, as well as delivery of a range of stock items in under 24 hours – these are the pillars of the company philosophy. Moreover, customers in the region benefit from the option of collecting their orders at the large Fröhlich + Walter cash-and-carry. The Fröhlich + Walter GmbH range is completed by the company’s own cable manufacturing for copper and glass fibre with individually configurable solutions.
The product portfolio of Fröhlich + Walter GmbH includes:
- Network components
- Fibre-optic technology
- KVM switches / amplifiers
- 19" technology
- Work consoles (TFT consoles and Rackmaster)
- USB, HDMI and DVI
- Telecomms products (e.g. VoIP, telecoms devices, telephones, ISDN and telephone accessories)
- UPSs
- PC and hard-disk cases
- External hard disks
- Multimedia products
- Input devices (mouse, keyboards, etc.)
- Notebooks, PCs, monitors and printers
- Components (hard disks, processors, boards, etc.)
- Security products – from cameras and network video records to firewalls
- Tools and measuring technology
- Computer cables
- Cable manufacturing and data cables with special configurations
- Storage media and consumables
Customer satisfaction is our motto
Our team of 56 employees is on hand to meet the requests and requirements of our customers every day. At Fröhlich + Walter we take great care to provide highly-qualified and highly-trained staff to ensure the best service possible. This strategy has reaped its rewards from the leading industry magazines, among others, which have honoured the company for many years: in 2009, Fröhlich + Walter received an award from Computer Reseller News and was named Germany’s Best IT Distributor by IT BUSINESS. In 2010, readers of ChannelPartner voted Fröhlich + Walter their favourite distributor. 2013 also represented the year with the highest level of customer satisfaction, which was reflected in the listing as “top distributor” in all three media.
Established industry event: IT Impulse
Since 2004, retailers from Germany, France and Luxembourg have had one date saved in their diaries: IT Impulse, the Fröhlich + Walter GmbH company trade fair. Since then around 80 manufacturers make their way to Saarbrücken every year to present their latest products, get the latest on industry trends and meet both potential and existing customers. Visitor numbers have already exceeded the 1,000 mark. Current information on IT Impulse is available online at www.it-impulse.com.
Fröhlich + Walter GmbH at a glance:
- CEO: Eric Bousquet
- Company head office: Saarbrücken
- Year founded: 1977
- Number of employees: 56
- No minimum order value and no minimum quantity surcharge
- Free pre-sales and after-sales support
- Project support
- Orders from stock before 5 pm shipped on the same day